Testimonials

Client Feedback

All Stevens Strategy clients are asked to rate Stevens Strategy on a numerical scale for our performance in all service components for each project. The scale is from 1 to 10: 1 is "Not Satisfied at All" and 10 is "Completely Satisfied." Following is the tabulation of all the results to date.

Client Satisfaction Survey Results:

ScoreService Component

9.15Overall project success
9.32Overall project management
9.50Communication
9.21Documentation and other resources provided
9.24Written reports
9.17Oral presentations
9.34Meeting management / facilitation
9.36Adherence to deadlines / timeliness
9.68Billing and administrative services
9.10Value of services compared to price for services
10.00Other: Client Designations*

9.36Overall Average Score

*Availability, Collaborative Abilities, Friendliness, Interpersonal Skills, Knowledge of Culture of Higher Education, Personal Integrity, Professionalism, Responsiveness to Critique.

Strategic Planning

Strategic Governance

Focused Strategic Analysis

Financial Analysis and Planning

HEEA Projects