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July 20, 2008

Workforce Shortages - Do We or Don't We?

It is my belief that workforce shortages have been creeping up on the US for the past 10 years. With our rapid emersion into economic globalization, these workforce shortages that are quickly developing will become a priority issue within the coming five years. This is not a question of having enough able bodied workers; it is a question of having the right match of our workers--workers with the proper skills and relevant education to fill the new jobs that will emerge in the coming years. A few years ago many people laughed at the suggestion of an emerging nanotechnology industry. Most have stopped laughing now with knowledge of the array of products currently utilizing nanotechnology. Biotechnology, or Bioscience, unheard of 10 years ago now has cities, regions or even states vying to be recognized as the center for biotechnology for our country or possibly the world.

The fact is that industries change, grow, shrink and disappear regularly. This is a phenomenon our country has experienced from its birth. A perfect example of this dynamic may be found in the auto industry, which has moved from one-at-a-time, hand-made units to a division-of-labor model, to the first assembly lines, to the advanced robotic lines currently in use. And the future of the gasoline powered automobile is now in some question, which could usher dramatic shifts in the auto industry and its supply chain. Computers, alien to us only 30 years ago, now permeate virtually every aspect of our society. That's what's different about industrial cycles today, the ever increasing rate of change caused by globalization and a number of societal changes that are influencing our capability to produce appropriately skilled workers.

Some of the major issues that are adding to the skilled worker shortage problem:

  • Our high school dropout rate is unacceptable.
  • Our academic standards and expectations are unacceptable
  • Of those students that remain in high school, fewer and fewer are taking Science, Technology, Engineering and Math prep courses.
  • Colleges and universities have to spend more and more time on remedial work for incoming students.
  • We do not have the academic capacity to offer needed programs either in secondary or post secondary schools. Notable examples would be math, nursing, engineering, pharmacy and others.
  • Due to the lack of interest Community Colleges have dropped many courses in areas where serious shortages now exist, for example, Advanced welding, high tech milling and machining, many construction trade courses, etc.
  • Federal and State funding for education has been reduced.

Considering these factors and many others, our country must change course now. We must regain the edge we had for 200 years in invention, creativity, ingenuity, technology, and entrepreneurial leadership. If we do so, we will create new industries with associated higher technology jobs to replace those jobs and industries that will become obsolete. Protecting the status quo will result in sure economic decline.

Our leadership, government, education and industry must find ways to work together collaboratively toward this end. No single entity can do it alone. Government needs to set a very high, yet achievable, goal for our national focus; something akin to President Kennedy's goal to put a man on the moon. Such a goal might be eliminating our dependence on non-renewable fuels. While our government should set the goal and create incentives and rewards for its achievement, the private sector must compete to develop products or processes to achieve those significant accomplishments.

Education must adjust in the variety of course offerings, and insure that we have the capacity to educate our future workforce, including the educators, that will be needed. To educate our workforce based on future needs and not on past trends, we must develop better forecasting practices and swifter program development time-lines. That will require real collaboration between government, industry and education. We think that successful collaboration is achievable for one very sound reason: We've helped clients who saw the need make it happen before.

What do you think?

The Challenging Strategic Environment for Higher Education

A perfect storm is forming on the distant--or maybe not so distant--horizon with a nexus among the following factors affecting colleges and universities:

  • A rapidly changing demography,
  • Intensifying recruitment pressures,
  • A burgeoning population of students poorly prepared for higher education,
  • A worsening imbalance between male and female enrollments,
  • Expanding threats for a variety of government efforts toward price controls,
  • Swelling student financial need, and
  • Relentless pressure to provide more and more extensive student service programming.

Between now and 2015, we'll see a slow decline in the traditional college-aged student market. The student market in the northeast and mid-west will decline at least until 2022 while the west will experience a modest increase and the south will experience a significant increase. A smaller market in the northeast and mid-west will create more competition for students in these regions. The likely result will be lower prices, and pressure on institutional costs in the northeast and mid-west. But these institutions will likely make forays for students into the south and west, where markets are growing, creating a more competitive environment for institutions in those regions. The result will be lower prices and cost pressures in these regions as well.

White high school graduates will decline by 13% nationally by 2022 and African American high school graduates will grow slightly, then they will flatten to no growth status around 2020. Growth in the Asian American and Hispanic American markets, primarily the Hispanic, will effectively replace the loss of white students. Hispanic high school graduates have been outpacing all other ethnic groups since 2004, and the cumulative growth for this market will be 90% by 2022. Growth in the smaller Asian American market begins to outpace that of white and African American high school graduates in 2009 and increases by a total of 63% by 2022.

Increases in minority, particularly Hispanic, students will exacerbate quality, programming and cost issues already extant at colleges and universities because a larger proportion of them will be first generation students, having little family experience with college going skills, and these students will have less financial capacity than the average student of today. Thus in the future, a larger proportion of our students than today will lack sufficient preparation for higher education and have higher financial aid needs. So, on the one hand, increasing competition resulting from regional demographic trends will be placing pressures on institutions to reduce price and cost, while on the other hand, increased demand from a higher proportion of minority students for student services and financial aid will place more pressure on institutions to increase expenses. A storm is gathering.

Today, young women are taking more leadership positions in high schools and colleges than men, and women account for nearly 60% of undergraduate enrollment and a majority of enrollment in most graduate programs. Maybe it's not a big problem now, but this problem with men's educational attainment will be exacerbated by increasing minority enrollment. There are lots of reasons, but this frightening statistic explains a lot: In US urban populations, 30% of white boys have a fatherless family, 50% of Hispanic boys live in such a family and 70% of African American boys do. Without male role models, how will these boys recognize the importance of education, never mind gain effective preparation for college? They won't! If colleges and universities wish to maintain their enrollments and maintain any kind of gender balance in their enrollments, they are going to have to spend significant resources on outreach to male students in early grades and remedial education when they arrive as freshmen. There's an unusual stillness in the air, an ominous pressure change.

And there's more. Published private sector tuition and fees increased about 32% over the last ten years, 52% in the public sector. In the minds of the public and most of their elected officials, private colleges get most of the blame for this because their book price is so much higher and the public doesn't understand the pricing structure of higher education well enough to look to net price after institutional aid. They don't see that the bulk of these tuition increases are in the public sector and are the result of reductions in direct state appropriations to those public institutions. They don't see that the net affect of higher tuition in the public sector is good public policy unintentionally made: mediating the price differential between public and private colleges, causing them to compete more equally on quality, and reducing the subsidy to low need students who receive a free ride in the public sector. The thunder from Washington persists however, and is noticeable to all: Congressional hearings aghast at the cost of higher education, the Spellings commission report demanding a lowering of cost and price, reauthorization legislation suggesting price controls or at the very least procedures to humiliate institutions who raise their prices beyond a certain percent, no matter what the reason. All this adds additional pressure to lower cost and price.

The biggest cost drivers in private higher education are student service programming and institutional financial aid. The combined affect of these two expense areas has caused a reduction in the overall proportion of expense that instruction accounts for from about 40% to about 20% over the last couple of decades. The increases in student service programming are a result of direct competition between institutions with special programs to attract students, a decline in preparation for college attendance requiring more remedial programming and greater demand from the general student population for institutionally provided medical and psychological services. The increase in institutional financial aid is also a result of competition between institutions on price, but it has a nasty affect on all but the 100 most selective colleges and universities if they have any desire to maintain quality. These institutions must look at the need/ability matrix when they determine financial aid. The unfortunate fact is that high student ability (as indicated by measures like SAT/ACT scores and high school GPA) is most likely associated with low financial need, and high financial need is most likely associated with low ability. The most selective colleges can fund student need regardless of their ability and still get students with the highest ability at all need levels, because just about everyone who applies is of high ability. This forces less selective colleges (almost all the rest) to provide merit aid in addition to need based aid to maintain a quality entering class. That increases pressure to provide more discounts, and yes, places even more a burden on costs.

Another factor that colleges and universities will need to deal with in the next decade or so will be the coming revolution in instructional delivery systems. The nature of the educational process at most colleges is likely to change dramatically. We'll be moving from instruction processes to learning processes, from teaching students to coaching students, from in-sourced and scheduled instruction to out-sourced and unscheduled instruction, from individual learning styles to collaborative learning styles, from physical instructional delivery to virtual/technological instructional delivery, and from in-class/in-lab instruction to the use of courseware, internet based instruction and gaming software already heavily used by the US military. Those who move in this direction most quickly and most competently may find shelter from the coming storms.

Finally, as we've warned before, the sub-prime credit crunch will hit higher education this fall. Students with highest need tend to have less family financial equity and thus tend to use private alternative loans, which are usually sub-prime, for their education. These loans, once widely available, are less so now as increasing numbers of lenders leave the marketplace. Less selective colleges (most colleges) have a higher number of more needy students and students with more sub-prime loans. These institutions will need to find new loans for these students or suffer enrollment declines. Enrollment declines mean less income for these tuition dependent institutions, and even more pressures to reduce costs--or close.

If your college has not yet done so, it should:

  1. Determine how many of its students will be affected by the sub-prime credit crunch
  2. Find alternative lending sources for those students
  3. Walk those students through the application process as it will be confusing for them, because they are more likely to be first generation college students and won't have much parental support

So in the not so distant future we'll see changing demographics, intensifying recruitment pressures, a burgeoning population of students poorly prepared for higher education, a worsening imbalance between male and female enrollments, expanding threats from a variety of government efforts toward price controls, swelling student financial need, and relentless pressure to provide more and more extensive student service programming. Simultaneous pressures will be unleashed on colleges and universities to both increase expenses and reduce price, the perfect storm.

The best course to a safe harbor will be a challenging yet essential one. It will likely be found in the re-visioning of the way we deliver student services and instruction. The eventual melding of these two processes, which are collaborative at the best institutions and nearly distinct enterprises at the rest, will result in a radical change in the way we think about and deliver the educational process. On the academic side, maybe our faculty will move from their traditional roles as instructors to new roles as advisors and learning coaches who guide students through a curriculum delivered mostly by out-sourcing via the internet, computer course-ware and gaming software. Maybe some faculty will focus exclusively on the design of internet based curricula or curricula software. On the student affairs side, maybe our faculty will take on many of the roles normally played by student services staff like remedial education, student counseling and residential life, for instance.

Imagine the enormous task of encouraging, supporting, leading and cajoling our faculties to take ownership of this extraordinary change. Imagine if institutions wait until the crisis is upon them and boards and presidents and provosts implement these changes without faculty ownership. That's change management hell! Forward thinking institutions will begin work with their faculty now to redesign their learning and co-curricular services into one seamless process. This will start most likely with task forces of interested and future-oriented faculty charged with integrating student and instructional services and thinking about the use of new instructional paradigms that rely on technology; to improve quality and reduce costs. Well charged and well supported faculty task forces will break through on some big issues and recruit more faculty to a new way of thinking about the academy. We believe a few institutions will chart this course to a safe harbor for all of higher education.

What do you think?

About July 2008

This page contains all entries posted to Stevens Strategy Blog in July 2008. They are listed from oldest to newest.

March 2008 is the previous archive.

Many more can be found on the main index page or by looking through the archives.

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